If you’re interested in pursuing a career in medical assistance, you might be wondering if there are any opportunities of working from home in this field. Let’s find out.

What is a Medical Assistant?

Medical assistants are healthcare workers that provide support services to physicians, nurses, and other healthcare professionals. Their duties include both administrative and clinical tasks, such as scheduling appointments and helping physicians with bedside procedures.

Even though most medical assistants tend to work from offices, there are some cases where they get the opportunity to work from home as well.

Most of the work-from-home opportunities for medical assistants include administrative work, however, they also require the basic knowledge of healthcare and how to maintain a clinic or office.

Read on to find out more about work-from-home medical assistants, what they do, where can medical assistants work, their average salaries, and more.

Who is a Work From Home Medical Assistant?

Medical Assistants that are working from the comfort of their own homes are called work-from-home medical assistants. These medical assistants usually work during normal business hours, and they may work from anywhere with good internet and phone connection.

A work-from-home med assistant is generally required to fulfill administrative tasks.

Read more on: Medical Administrative Assistant

What Does a WFH Medical Assistant Do?

As mentioned earlier, working as a WFH medical assistant means that you will be focusing more on administrative tasks. However, unlike regular medical assistants, you will not be able to interact face-to-face with patients or physicians and nurses.

Let us see what a WFH medical assistant does on a daily basis-

  • Send appointment reminders
    Medical assistants can set up reminder calls or texts to remind the patients of their scheduled appointments so that there is a smooth inflow of patients and nobody misses their appointments.
  • Schedule appointments
    Scheduling appointments is one of the key tasks of a WFH medical assistant. There are also instances wherein medical assistants handle a variety of different schedules of different clinics in the same healthcare setting.
  • Handle billing
    Handling billing and insurance is also another major component of the responsibilities handled by a WFH medical assistant. They have to ensure that the bills are paid on time and that the insurance and billings are coded accurately.

Also see: Medical Assistant vs Medical Billing and Coding

  • Transcription of phone calls to Electronic Health Records
    Medical assistants are required to record all communications with patients on the electronic health record, especially communication revolving around any query about prescription refills.
  • Handle complaints
    Medical assistants have to conduct follow-up phone calls after each patient visit. This helps in checking in with the patients, answering any queries or information they come up with, or taking general feedback. In case of a complaint, medical assistants need to handle it with patience as well as a follow-up later.
  • Medication Reconciliation
    There are some instances where patients that usually take several medications tend to forget the name of their prescribed medicines or the doses. In these cases, medical assistants can look through their patient’s medical histories and assist them.
  • Coordinating with Laboratories
    Physicians or nurses generally have to send blood samples to laboratories for analysis. They also may have to send patients to different clinics or hospitals for imaging services. A medical assistant can act as a bridge of communication in this case and keep both the patient and the physician updated with everything.Also read: Medical Assistant Job Duties

Where Do WFH Medical Assistants Work? Who Hires Them?

WFH medical assistants are hired by varied healthcare facilities all across the country. Since the onset of the pandemic, more and more companies have been switching to working remotely to save additional costs and provide more convenience for employees.

WFH medical assistants generally work from the comfort of their own homes for healthcare facilities such as medical groups, insurance companies, hospitals, and physicians’ offices.

What are the Skills Required to Become a WFH Medical Assistant?

Medical assistants that work-from-home need to have the same set of skills as a regular medical assistant, however, there are some specific skills that WFH medical assistants need to possess, such as:

  • Organizational skills
    Since WFH medical assistants generally tend to incline more toward administrative tasks, they need to possess strong organizational skills to be able to multitask.
  • Communication skills
    As a WFH medical assistant, most of your work would entail answering queries or setting appointments on calls or through written communication platforms; you will be required to have good communication skills.
  • Self-direction
    Working from home in any profession means supervising your own self, as there will be no one to hold you accountable physically. You will need to manage your time well to be able to complete all your tasks on time.
  • Patience
    One of the most important traits of a medical assistant is to have patience while dealing with patients since they come from different backgrounds, experiences, and cultures.
  • Basic computer skills
    As a WFH medical assistant, you will be required to work on different computer programs, and therefore you should be able to navigate through these programs with ease. In addition, knowing how to handle large amounts of data and segregate them into spreadsheets will be highly advantageous for you as a medical assistant.
  • Basic Medical Terminology
    All types of medical assistants need to have a strong foundational knowledge of basic medical terminologies.
  • Medical Coding
    Medical coding is also one of the most essential parts of a WFH medical assistant’s duties.

Also read: Medical Assistant Skills

How Much Do WFH Medical Assistants Earn?

According to the U.S. Bureau of Labor Statistics (BLS), the average annual salary for medical assistants is $37,190. These figures, however, are highly dependent on various factors such as job location, experience, level of education, etc.

Read more on: How to get Medical Assistant jobs with no experience

The BLS also reported a significantly positive job outlook for medical assistants, with the expected job growth to increase by 16% by the year 2031. WFH medical assistants also tend to earn from $16 to $25 per hour.

Also see: Certified Medical Assistant Salary

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