Medical assistance is considered the gateway for anyone looking to enter the healthcare industry.

What is a Medical Assistant?

Medical Assistants are healthcare workers that provide support services to physicians, nurses, and other healthcare professionals.

Their duties generally include both clinical and administrative tasks, such as scheduling appointments, answering phone calls, and prepping the examination room for patients, among others.

Medical assistants are considered to be the backbone of the healthcare industry since they help in running the clinic smoothly. They generally work full-time for about 40 hours a week; however, these hours may differ depending on the type of work setting.

Read on to find out more about what a typical day in the life of a medical assistant looks like, medical assistant job duties, and more.

Also see: Medical Assistant Terminology

A Typical Day in The Life of a Medical Assistant

Even though most medical assistants work full-time, some also work part-time. The typical hours of work for medical assistants are around 40 hours per week. However, this is highly dependent on their work settings.

Also see: 12 Reasons to Become a Medical Assistant

For instance, medical assistants that work in private settings, such as private practices, might work from 8 am to 5 pm during normal business hours.

In contrast, medical assistants working in emergency departments might have to work on weekends, holidays, and overnight shifts.

The two usual schedules for medical assistants are five 8-hour shifts or three 12-hour shifts per week. Sometimes, medical assistants need to work overtime since there may be instances where patients need urgent care.

Medical assistants are sometimes also required to arrive early at work, before the inflow of patients, to organize and manage everything.

They may also choose to leave work later than their scheduled time to complete tasks such as restocking supplies, processing paperwork, etc.

Also see: How to get Medical Assistant jobs with no experience

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Work Day Schedule of Medical Assistants

A clinic or physician’s office is generally packed with appointments, and medical assistants hence have to work with a lot of patients in a typical day. They need to be well-organized and efficient while performing their duties to provide optimum care to patients.

As mentioned earlier, the typical duties of a medical assistant include both clinical and administrative tasks. This is also dependent on the type of work setting medical assistants choose.

Let us look at a sample of what a normal workday for medical assistants working in a hospital may look like:

  • 8 am: Reach the hospital before any patients
  • 8 to 9 am: Review the day’s agenda and prep examination rooms for patient visits
  • 9 to 10:30 am: Answer calls, schedule appointments, record vitals of patients, and assist patients
  • 10:30 am to 12:30 pm: Assist patients with billings and answer more calls
  • 12:30 to 1 pm: Lunch break
  • 1 to 3 pm: Take patient’s vitals, review and update patient medical history, schedule appointments, assist patients
  • 3 to 4:45 pm: Answer more phone calls, help patients with billing, review and update patient medical charts
  • 4:45 to 5 pm: Debrief session with coworkers, restock supplies, and clean examination rooms for the next day
  • 5 pm: Finish shift

Also see: Medical Assistant vs Medical Billing and Coding

Typical Duties of a Medical Assistant

The tasks of a medical assistant include both clinical and administrative tasks. While administrative tasks involve working more at the front office, such as answering phone calls and scheduling appointments, clinical tasks involve tasks such as assisting supervisors with patient care.

Also see: National Certified Medical Assistant NCMA

Let us take a look at these two types of tasks-

Clinical Duties

The duties of a certified clinical medical assistant involve working in close proximity to physicians or other healthcare professionals. Their main goal is to provide optimum patient care.

Also read: Medical Assistant Certificate Requirements

The main clinical duties of a medical assistant look like this:

  • Reviewing health histories of patients
  • Prepping and collecting samples for laboratory analysis (Medical Laboratory Technician)
  • Restocking supplies for the examination rooms
  • Recording patient vitals, such as taking blood pressure, pulse, and weight (See: Can Medical Assistants Draw Blood?)
  • Assisting physicians or nurses with bedside medical procedures (Medical Assistant vs Nurse)
  • Acting as a liaison between patient and physician, communicating instructed care to patients

Also see: Is Medical Assistant a Good Career?

Administrative Duties

Medical assistants need to balance administrative duties with clinical ones in order to keep the healthcare system functioning smoothly.

Some of the main administrative tasks of a medical assistant may include:

  • Answering phone calls
  • Greeting patients and directing them to their assigned rooms
  • Updating and maintaining patient health records
  • Assisting patients with billing, paperwork, and insurance
  • Scheduling appointments

Apart from the duties, you should also make sure you’re well-versed in top medical assistant skills that employers might demand.

Read More: CMAA vs CCMA

Where Do Medical Assistants Work?

If you are interested in this career, you might want to know more about where can medical assistants work.

Medical assistants are known to work in a variety of different healthcare settings, such as hospitals, outpatient care clinics, and physicians’ private practices.

Some medical assistants also work in specialized healthcare settings, such as chiropractic clinics, pediatric clinics as a pediatric medical assistant, OB-GYN offices, and optometry offices.

See more on: Medical Assistant Career Path

The work schedules of medical assistants are highly dependent on the type of healthcare setting they choose, as mentioned earlier. For example, medical assistants that work in private practices tend to have a more regular working schedule as opposed to other settings.

They tend to work from 8 am to 5 pm during weekdays. They are also known to work on more relaxed schedules as opposed to medical assistants working in hospitals, and they also have to tend to fewer patients.

See more: Medical Assistant Scope of Practice by State

Additional Resources:

If you’re interested in becoming a medical assistant, here are a few additional guides you can check out –